Itinerary Review for Cape Town, Namibia and Victoria Falls By Raymond M
The detailed vacation itinerary was spot on
The detailed itinerary was spot on. This is the first time I have used a Travel Agent for any trip and I feel it increased my enjoyment by 1000 %. From guidance on what destinations to visit (and the sequence), to the intergration of trips/transfers with 3rd party companies and to the pre-trip literature and documents provided - it was far and beyond what I believe I could have done (while keeping my sanity and what remaining hair I have on my head). I was racking my brain to come up some 'improvement' thing. As I don't know the rating systems of lodging where I visited I just gave a range of what I wanted to spend for lodging - and the places provided were fantastic. I guess maybe and area of improvement would be to provide 2-3 choices at the "lodging level" for each location and let the customer look at each and decide. (However, maybe companies are aligned with limited places in each location which ensures them better rack rates... so this would not be possible).