Itinerary Review for South Africa By Sanjeev K
Excellent Service, Efficient and Enriching!
This is an independent review by Sanjeev From Hong Kong who traveled to South Africa in April 2019.
Chris Thwala was Sanjeev's consultant
I would like to express our appreciation for the excellent service provided by Chris Thwala in arranging our South Africa holiday. When we put in a casual enquiry on the safari365 website, little did we know we would get such an efficient and enriching partner. During the planning phase, Chris was very patient in answering our several questions via email, which helped us to plan out our holiday. And those initial interactions were so re-assuring, that we had no hesitation to send all the trip payment two months in advance, to an entity that we had not even heard of before. Most travel agents end the interaction once the tickets & hotels are booked. But that was not the case with Chris. He stayed engaged with us throughout the period leading up to/during our travel, calling every day during our trip(even on his holidays ) to ensure the day’s objectives were met to the last level of detail (such as whether we had seen all the Big 5 attractions at Kapama River Lodge or not). I am so glad that we got Chris as our South Africa travel partner, and would like to express our sincere thanks to Safari365 for giving us a memorable South African travel experience.